FARUK MUKTAR ALIYU

E-Hailing Driver & Logistics Specialist

Kaduna, NG.

About

Highly dedicated and reliable E-Hailing Driver with over 3 years of experience in dynamic e-hailing and logistics environments. Proven ability to transport passengers and deliver packages safely and efficiently, consistently achieving high customer satisfaction ratings. Expert in road safety regulations, optimized route navigation, proactive vehicle maintenance, and strategic time management to ensure seamless service delivery.

Work

Bolt

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E-Hailing Driver

Kaduna, Kaduna State, Nigeria

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Summary

Successfully operated as an E-Hailing Driver for Bolt, ensuring safe, timely, and professional transportation of passengers and secure delivery of parcels while upholding exceptional customer satisfaction.

Highlights

Consistently ensured the safe and professional transportation of passengers, maintaining a perfect safety record and achieving high customer satisfaction ratings.

Executed prompt and secure delivery of parcels and packages, reliably meeting service deadlines and contributing to positive client feedback.

Proactively managed vehicle maintenance and cleanliness, ensuring optimal operational readiness and a comfortable, safe environment for all passengers.

Optimized routes using advanced GPS and navigation tools, enhancing efficiency and reducing travel times by an estimated 15% on average.

Adhered strictly to all traffic laws and safety regulations, resulting in an incident-free driving record and upholding the highest standards of service credibility.

Delivered exceptional customer service through professional conduct and effective communication, contributing to a loyal customer base and repeat business.

Education

National Innovative Diploma Program

Kaduna, Kaduna State, Nigeria
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Diploma Computer Hardware Engineering

Languages

English

Skills

Driving & Logistics

Safe Driving Practices, Defensive Driving, Route Planning and Navigation, Parcel and Package Delivery, Vehicle Inspection and Maintenance, GPS Navigation.

Customer Service & Communication

Customer Service, Communication Skills, Problem Solving.

Operational Efficiency

Time Management.